This qualification introduces the role of a Steward or Marshal at spectator events. Learners will develop the knowledge and understanding necessary to support entry to the industry including how to prepare for spectator events, assist with the movement of spectators and deal with crowd issues, help to manage and resolve conflicts and how to deal with incidents at spectator events. Knowledge of team working and supporting the work of their organisation is also covered.
The qualification is specifically suited to volunteers at spectator events supporting more experienced staff. Upon completion of the qualification the learner will meet the requirements at Section 4.10b of the Guide to Safety at Sports Grounds, the “Green Guide”. This qualification will prepare learners for employment and enable them to progress to the Level 2 Certificate in Spectator Safety.
Learners are assessed for this qualification using a portfolio of evidence. The portfolio can include a range of assessment methods including:
Record of professional discussions